Had a great 7-night stay with a perfect king bed, though the sofa bed was a bit less comfy. The good gym helped us unwind, and the microwave was a nice touch!

Had an amazing time with friends! We could easily walk to Times Square and Central Park Zoo, which made our trip super fun. The rooms were spacious and clean, making for a comfortable stay. Pro tip, expect some city noise, but that's part of the experience. Overall, highly recommend it!

The air conditioning could have been better in our room, which was a bit annoying during the night.

great staff made every moment special, welcoming atmosphere made us feel right at home

Wonderful experience, friendly staff and great location.

The room was large, but the sofa bed was uncomfortable.

would love to go back

The queen room was spacious with air conditioning, a flat-screen TV, and a private bathroom. Housekeeping was super efficient, and the fitness center was a nice perk. Tons of dining spots nearby catered to all budgets. Close to subway lines made visiting attractions really easy. Great location near 5th Avenue for shopping too.

our room had a few maintenance issues 😒, but the staff were super friendly and fixed our issues fast! location was excellent, close to subway 🚇 and nice restaurants nearby. definitely a place to consider again.

I had a great experience during my stay. The room was spacious for our family. Staff were helpful and friendly, always ready to assist. Location was excellent, just steps from the subway. Overall, we felt well taken care of. 👌

The thoughtful design of the 12th-floor sitting area, with comfortable seating and stunning views of Manhattan, provided a perfect place for relaxation. The hotel's lobby and common areas were inviting, making it easy to navigate as a senior guest.

A few more accessible amenities for seniors would help.

Breakfast not included in the stay felt misleading, especially since many similar properties usually offer it. The charging confusion for incidentals was irritating, though it was sorted out quickly. Additionally, I found the heating system unpredictable. the room was uncomfortably warm during the day, and the AC struggled to cool it down unless I kept the blinds closed, leaving the room dark and somewhat dungeon-like.

Location perfect, just steps from the subway. Elevators slow during busy times made getting around frustrating. Enjoyed the spacious room. Nearby bike tours added fun to our stay.

The room was spacious with 2 queen beds and a sofa bed, perfect for our family size. It was clean and well-maintained, which stood out to me. The view was nice too, especially from the higher floor. Only downside was the A/C took a bit to cool down initially, but once it did, it was comfy enough for our stay.

We had a family trip and enjoyed the spacious junior suite with fantastic views and the clean bathrooms. Plus, the early check-in was a breeze! I'd definitely return.

my stay was fantastic! the location was perfect, just a short walk from central park and times square. the staff were friendly and incredibly helpful, making this romantic trip feel special. i’ve stayed in new york before, but this time exceeded my expectations in every way.

fitness room lacked sufficient equipment.